UPCOMING FLA WEBINAR!

AI: The Future of Library Services is Here with HEIDI CRAMER

Wednesday, January 29, 2025, 12:00 PM - 1:00 PM EST

Free for FLA members; $20 for non-members

AI: The Future of Library Services is Here

Empowering Staff with a focus on Serving the Legal Community

Abstract:

This one-hour presentation explores the transformative potential of Artificial Intelligence (AI) in library settings. Designed for Florida library professionals, the session will demystify AI, showcase practical applications, and equip attendees with the knowledge and resources to leverage this technology effectively.

Key topics covered:

AI Fundamentals: A concise overview of AI, its core concepts, and its growing relevance to library services.
AI Tools for Librarians: Hands-on exploration of AI-powered tools that can streamline workflows, enhance resource discovery, and personalize user experiences. Examples include AI-driven cataloging systems, chatbots for reference assistance, and content curation tools.
AI and the Legal Profession: A dedicated segment focusing on the unique needs of legal professionals and how libraries can utilize AI to better support their research and information needs.

This includes:

AI-powered legal research databases and tools
Strategies for training staff to assist lawyers with AI-driven legal research.
Ethical considerations surrounding AI and legal information access.
The Future of AI in Libraries: Discussion on emerging trends, potential challenges, and the evolving role of librarians in the age of AI.

Learning Outcomes:

Gain a foundational understanding of AI and its applications in libraries.
Discover practical AI tools and resources to enhance library services.
Develop strategies for supporting legal professionals using AI-powered legal research tools.
Engage in a dialogue about the future of AI and its implications for libraries.

This presentation will blend theoretical knowledge with practical demonstrations and real-world examples, encouraging audience interaction and fostering a deeper understanding of AI's potential to revolutionize library services in Florida.

Heidi Cramer
AI and Technology Integration Strategist | Business Growth Consultant | Sales Leadership Expert

Heidi Cramer is a seasoned business strategist with over 35 years of experience leading technology-driven transformations for organizations across various industries. As a recognized leader in leveraging AI to drive business growth, she specializes in helping companies integrate cutting-edge technologies to achieve competitive advantage, optimize operations, and enhance customer engagement.

Currently, Heidi serves as a Business Consultant at the Florida Small Business Development Center (SBDC) at FGCU, where she empowers businesses to achieve scalable growth through AI, digital transformation, and strategic planning. With a rich background in sales leadership, she has led successful turnarounds, driving revenue growth by as much as 600% and managing strategic alliances to enhance market presence.

Heidi’s expertise spans AI integration, predictive analytics, and technology adoption for business process improvements. Her extensive experience includes senior roles at major corporations and Universities such as Bell Tech, T-Mobile, Sprint, and Indiana University, where she consistently outperformed revenue targets and led high-impact sales or research teams. She is passionate about the practical application of AI, from content creation to predictive maintenance and customer relationship management.

Holding a MBA in Information Systems and a Business Analytics Cert from Harvard University, Heidi is also currently pursuing a Doctoral degree in Education with a focus on AI-driven learning. She is a sought-after speaker and trainer, certified to present on technology topics for organizations such as the Florida Library Association, American Bar Association of Florida and the Community Associations of Florida.

REGISTER HERE!